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How lmy888 Handles Your Personal Information

Your personal data stays under your control. This policy tells you exactly what we collect when you open an account, fund it via GCash, Maya, or InstaPay, and use our platform — and how we keep that information safe.

Account data kept secureGCash, Maya, InstaPay details protectedYou can request or delete your dataNo data sold to third partiesPhilippines-eligible players only
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lmy888 How lmy888 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply a layered approach to keeping your data safe — from the moment you tap login on mobile to the moment your withdrawal clears back to your e-wallet. SSL encryption covers all traffic between your device and our servers. Account sessions time out after a period of inactivity, reducing exposure if you step away from your phone. Your data is never sold, rented, or traded to marketing companies.

SSL Encryption

All data in transit — including GCash and InstaPay payment references — travels over encrypted connections so it cannot be read in transit.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to spot errors. You can block non-essential cookies in your browser without losing account access.

Data Retention Policy

Account data is kept while your account is active and for the period required after closure. You may request early deletion where local law and our compliance obligations permit.

Third-Party Access

Payment processors handling GCash, Maya, and InstaPay transactions receive only the reference data they need to clear your payment — nothing more is shared.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or remove the personal information we hold on your account, you can reach our support team through any of the channels below. We aim to acknowledge your request promptly and resolve data queries as quickly as the verification steps allow — we need to confirm it is really you before making any changes to your record.

Live Chat Open the chat icon in the lobby while logged in. Verify your identity with your registered mobile number and we will pull up your data record.
Email Support Send your data request to our support email with your account username and the mobile number linked to your GCash or Maya wallet for faster matching.
In-Account Request Form Log in, go to Account Settings, and select Data and Privacy. Submit your request there and track its status without leaving the platform.

Your Privacy Questions, Answered

Below are the questions we hear most from account holders about how their personal information is managed. If your question is not here, use the live chat or in-account request form to ask directly.

We collect your name, email, mobile number, and the account identifiers for your chosen payment method — GCash, Maya, or InstaPay — to verify your identity and process transactions.

No. Your PIN stays inside your e-wallet app. We only receive the payment reference number needed to confirm a transfer cleared — never your login credentials or PIN.

Yes. Log in, go to Account Settings, then Data and Privacy, and submit a data access request. We will verify your identity and send your data summary within a reasonable period.

Submit a deletion request through the in-account form or via email support with your registered mobile number. Some transactional records must be kept for compliance reasons, but personal identifiers can be removed where law permits.

We do not sell or rent your data. Payment processors receive only the minimum reference needed to clear GCash, Maya, or InstaPay transactions. No marketing firms receive your personal details.

We retain transactional records for the period required by applicable financial obligations. Once that window passes, you may request removal of remaining personal identifiers through support.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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